Directorate of Corporate Services

Administrative, financial, technical, and operational support for the Commission

About the Directorate

The Directorate of Corporate Services provides the administrative, financial, technical, and operational support that enables the Commission to effectively deliver on its mandate. It ensures efficient management of resources, staff, systems, and institutional processes that sustain the day-to-day operations of the Commission. Through its departments and units, the Directorate promotes sound financial management, effective human resource development, transparent procurement, strong communication, and reliable ICT infrastructure.

Human Resource and Administration Department

Human Resource Management

The Human Resource Management function supports the Commission by ensuring effective management and development of its workforce.

Key responsibilities include:

Advising the Commission Secretary and Heads of Departments on human resource policies, staff deployment, and workforce planning.
Developing and implementing human resource policies, regulations, and guidelines.
Facilitating recruitment, placement, training, and professional development of staff.
Coordinating staff performance management and appraisal systems.
Managing employee relations, discipline, and staff welfare programs.
Supporting succession planning and human resource planning across the Commission.
Ensuring integration of cross-cutting human resource issues within the Commission.

Administrative Services

The Administrative Services function ensures efficient management of the Commission's facilities, assets, and operational support services.

Key responsibilities include:

Coordinating general administrative services such as office space, utilities, transport, security, and maintenance of the work environment.
Managing the Commission's physical assets and ensuring proper documentation and insurance.
Overseeing records management and office accommodation.
Coordinating occupational health and safety programs.
Investigating security incidents and liaising with security agencies.
Preparing administrative budgets and ensuring efficient resource utilization.

Finance, Accounts and Planning Department

This department ensures sound financial management, accountability, and strategic planning for the Commission.

Finance

The Finance function ensures efficient allocation, utilization, and management of the Commission's financial resources.

Key responsibilities include:

Developing and implementing financial management frameworks and controls.
Preparing the Commission's Medium-Term Expenditure Framework (MTEF) in collaboration with planning and monitoring units.
Coordinating preparation of annual budgets with departments and units.
Monitoring expenditure and forecasting financial requirements.
Prioritizing projects and programs for budget allocation.
Managing funds from government allocations, grants, and development partners.

Planning

The Planning function guides the Commission's strategic direction and ensures effective monitoring of institutional performance.

Key responsibilities include:

Coordinating the development and review of the Commission's Strategic Plan.
Preparing the Annual Work Plan and monitoring implementation.
Coordinating monitoring and evaluation of programs and projects.
Supporting national and sectoral planning processes.
Coordinating performance contracting and institutional performance management systems.
Spearheading ISO certification processes.
Developing and monitoring implementation of the Service Delivery Charter.
Promoting ethical standards and anti-corruption frameworks within the Commission.

Accounts

The Accounts function ensures accurate financial reporting and compliance with accounting standards.

Key responsibilities include:

Maintaining accurate financial records and preparing statutory and management financial reports.
Interpreting and implementing accounting procedures and financial regulations.
Providing accounting advisory services to management and stakeholders.
Managing bank accounts and financial documentation.
Supporting financial accountability and transparency within the Commission.

Supply Chain Management Division

The Supply Chain Management Division oversees procurement and asset management in compliance with public procurement regulations.

Key responsibilities include:

Advising management on procurement and supply chain matters.
Procuring goods, works, and services for the Commission.
Preparing tender documents and managing procurement processes.
Establishing controls for management and use of materials and assets.
Maintaining and updating the asset register.
Managing vendor contracts and procurement documentation.
Coordinating disposal of obsolete or surplus assets.

Public Communications Division

The Public Communications Division manages the Commission's communication strategy and public engagement.

Key responsibilities include:

Developing and implementing communication strategies.
Coordinating media relations and serving as a link between the Commission and media stakeholders.
Organizing public events, exhibitions, and outreach activities.
Ensuring appropriate branding and visibility of the Commission.
Monitoring media coverage and public perception.
Preparing newsletters, speeches, and communication materials.
Coordinating sign language interpretation and braille production to promote accessibility.
Documenting Commission activities through photography, video, and media coverage.

Information and Communication Technology (ICT) Unit

The ICT Unit provides the technological infrastructure and digital systems that support the Commission's operations.

Key responsibilities include:

Developing and implementing ICT policies and strategies.
Managing the Commission's ICT infrastructure, networks, and systems.
Maintaining and upgrading ICT equipment and software.
Managing the Commission's website and digital platforms.
Ensuring compliance with information security standards.
Providing technical support and ICT services across the Commission.
Developing technical specifications for ICT procurement.

Internal Audit Unit

The Internal Audit Unit promotes accountability, transparency, and effective internal controls within the Commission.

Key responsibilities include:

Developing internal audit policies, strategies, and procedures.
Conducting regular and special audits of Commission activities.
Reviewing internal control systems and financial management processes.
Ensuring resources are used efficiently and for intended purposes.
Providing recommendations to improve governance, risk management, and compliance.
Preparing audit reports and advising management on corrective actions.